General terms and conditions of business
1. Scope

The following terms and conditions apply to all orders via our online shop. Our
Online shop is aimed exclusively at consumers.

The following applies to Germany: According to Section 13 of the German Civil Code (BGB), a consumer is any natural person who is a
Conducts legal transactions for purposes that are predominantly neither commercial
can still be attributed to their independent professional activity.

The following applies to Austria: In the following conditions, “consumer” means:
“Consumer” in the sense of the Consumer Protection Act (KSchG).

The following applies to Switzerland: In the following conditions, “consumer” means:
“Consumer” is to be understood under Swiss law.

2. Contractual partner, conclusion of contract,
Correction options

The purchase contract is concluded with JOST GmbH.

By placing the products in the online shop, we make a binding offer
to conclude the contract for these items. You can check our products first
Add to your shopping cart without obligation and enter your details before sending
Correct the binding order at any time by entering the relevant information in the ordering process
Use the correction aids provided and explained. The contract comes into effect
by clicking the order button and selecting the offer in the shopping cart
accept the goods included. Immediately after submitting the order
you will receive another confirmation by email.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German, English

We save the contract text and send you the order data and our general terms and conditions
text form. For security reasons, the contract text is no longer available on the Internet
accessible.

4. Delivery conditions

Shipping costs may apply in addition to the stated product prices.
You can find out more about any shipping costs that may apply at:
Offered.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

5. Payment

In our shop you can generally use the following payment methods
Disposal:

Payment in advance

If you choose the advance payment method, we will give you our bank details
separate email and deliver the goods after receipt of payment.

Credit card

During the ordering process you provide your credit card details. Your card will be immediate
charged after placing the order.

SEPA direct debit scheme

By submitting your order, you give us a SEPA direct debit mandate. About the
We will contact you at least one banking day on the date of the account debit
Inform in advance (so-called prenotification). A banking day is every working day
Exception of Saturdays, national public holidays and the 24th.
And December 31st of every year. The account will be debited before the shipment is sent
Goods.

PayPal, PayPal Express

In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et
Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”),
You must be registered with PayPal, authenticate yourself with your access data and
confirm the payment order. The payment transaction is carried out through PayPal
carried out immediately after placing the order. You will receive further information
in the ordering process.

PayPal can registered PayPal customers selected according to their own criteria
offer further payment modalities in the customer account. On offering these
However, we have no influence on the modalities; other individually offered
Payment modalities affect your legal relationship with PayPal. Further information
You can find this in your PayPal account.

PayPal Plus

In collaboration with the payment service provider PayPal (Europe) S.à rl et Cie,

SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”) we offer you the
the following payment options as PayPal Services. Unless nothing below
otherwise, payment via PayPal does not require registration with PayPal
in advance. Further information can be found under the respective payment option and in the
Order process.

PayPal, PayPal Express

In order to be able to pay the invoice amount via the PayPal payment option,
You must be registered with PayPal and authenticate yourself with your access data
and confirm the payment order. The payment transaction is made through
PayPal carried out immediately after placing the order.

PayPal can register PayPal accounts selected according to their own criteria.
Offer customers additional payment options in the customer account. Onto the offering
However, we have no influence on these modalities; more individually
The payment modalities offered concern your legal relationship with PayPal.
Please see your PayPal account for more information.

Credit card via PayPal

Your card will be charged by PayPal after the goods have been dispatched.

Direct debit via PayPal

Payment by direct debit via PayPal requires an address and credit check
in advance and is sent directly to PayPal. With confirmation of the payment order
give PayPal a direct debit mandate. About the date of the account debit
You will be informed by PayPal (so-called prenotification). The account debit
takes place before the goods are dispatched.

Purchase on account via PayPal

Purchasing on account via PayPal requires an address and credit check
in advance and is sent directly to PayPal.

Immediately by Klarna

To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe
12, 80339 Munich To be able to pay, you must use online banking
have an activated bank account, identify yourself accordingly and
Confirm payment order. Your account will be closed immediately after submitting the
Order charged. You will receive further information during the ordering process.

Google Pay

To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon
House, Barrow Street, Dublin 4, Ireland (“Google”), you must pay at
Be registered with Google, have activated the Google Pay function, log in with your

Identify access data and confirm the payment order. The
Payment transaction is carried out immediately after placing the order.
You will receive further information during the ordering process.

Apple Pay

To pay the invoice amount via the payment service provider Apple Inc., One Apple Park
Way, Cupertino, CA 95014, USA (“Apple”), you must
Use the “Safari” browser, be registered with Apple, and have the Apple Pay function activated
have to identify yourself with your access data and the payment order
confirm. The payment transaction takes place immediately after placing the order
carried out. You will receive further information during the ordering process.

Amazon Pay

To pay the invoice amount via the payment service provider Amazon Payments Europe
SCA 38 avenue JF Kennedy, L-1855 Luxembourg (“Amazon”) to be able to pay,
You must be registered with Amazon, authenticate yourself with your access data and
confirm the payment order. The payment transaction will take place within one
Banking day after placing the order. More information
you will receive during the ordering process.

BillPay

In collaboration with the payment service provider “BillPay”, operated by Klarna
Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the
the following payment options. Payment via BillPay is successful
Address and creditworthiness check is carried out in advance and is sent directly to BillPay. More information
You will receive it with the respective payment option and during the ordering process.

Invoice via BillPay

The invoice amount is due after the goods have been dispatched and the invoice has been received.

Direct debit via BillPay

By submitting the order, you grant BillPay a SEPA direct debit mandate. Above
BillPay will inform you of the date of the account debit (so-called prenotification).
The account will be debited before the goods are shipped.

Klarna

In collaboration with the payment service provider Klarna Bank AB (publ.), Sveavägen
46, 111 34 Stockholm, Sweden (“Klarna”) we offer you the following
Payment options. Payment via Klarna is only available to consumers.
Unless otherwise stipulated below, payment via Klarna constitutes a
successful address and creditworthiness check is required and it is sent directly to Klarna.
Further information can be found with the respective payment option and in the
Ordering process.

Purchase on account via Klarna

The invoice amount is due 14 days after the goods have been dispatched and received
Bill is due.

Installment purchase via Klarna

You can pay the invoice amount in monthly installments of at least 1/24 of the
Pay the total amount. The minimum rate is 6.95 euros.

Klarna credit card

During the ordering process you provide your credit card details. Your card will go through
Klarna will be charged immediately after placing the order. An address and
There is no credit check.

Klarna direct debit

You grant Klarna a SEPA direct debit mandate. About the date of
Klarna will inform you about your account debit (so-called prenotification). The
The account will be debited after the goods have been dispatched.

6. Retention of title​​​​​​​

The goods remain our property until full payment. For customers based in
In Switzerland we are entitled to make a corresponding entry in the
Retention of title register to be carried out.

7. Transport damage​​​​​​​

If goods are delivered with obvious transport damage, please make a complaint
Please report such errors to the delivery person as soon as possible and please take note of them immediately
Contact us. Failure to make a complaint or contact us has consequences for
Your legal rights and their enforcement, especially yours
Warranty rights, no consequences. But they help us, our own
Claims against the carrier or the transport insurance are made
to be able to do.

8. Warranty and guarantees​​​​​​​
8.1 Liability for defects

The statutory liability law for defects applies.

The following applies to consumers based in Switzerland :

You should, as soon as it is practicable in the normal course of business, the condition

check the item received and, if there are any defects, the seller is responsible for them
If you have to guarantee this, you should report this immediately. Missed this one
Consumer, the purchased item is considered approved as long as there are no defects
acts that were not apparent during the normal examination. Result
If such defects occur later, the notification must be made immediately after discovery,
Otherwise, the item is deemed to have been approved even with regard to these defects.

Send the defective product back to us with a description of the defect. She
bear the transport costs incurred. We provide warranty by rectifying
defects. This can be done at our discretion either by eliminating the defect
(repair) or delivery of a defect-free item (replacement delivery). Beats
If subsequent fulfillment fails, you are entitled to withdraw from the contract. This does not apply in
In case of insignificant defects. A right to a price reduction is excluded.

8.2 Warranties and customer service

Information about any additional warranties that may apply and their exact details
You can find the conditions for each product and on special information pages
in the online shop.

Customer service: Telephone: Mon - Fri: 8 a.m. - 4 p.m. +49 (0) 2662 - 9513 - 0 & via email at
hello@jost-bags.com

9. Liability​​​​​​​

For claims due to damage caused by us, our legal representatives
or vicarious agents, our liability is always unlimited

in the event of injury to life, body or health,

in the event of intentional or grossly negligent breach of duty,

in the case of guarantee promises, if agreed, or

as far as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is due
Execution of the contract is made possible in the first place and compliance with it
Contractual partner can regularly trust (cardinal obligations) through light
Negligence on the part of us, our legal representatives or vicarious agents is this
Liability is limited to the amount of damage foreseeable at the time the contract was concluded,
the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

10. Agreement on the use of the Trusted Shop
Buyer protection

You can return orders placed with us free of charge up to a certain amount
Protect your order value with the buyer protection from Trusted Shops AG. Over and beyond
Trusted Shops offers a paid service together with a guarantor
Hedging on. The Trusted Shops buyer protection conditions apply, which you can find here
find. Buyer protection is completed by clicking on the corresponding button
designated button of the so-called trust card, which is activated after carrying out a
Order appears as a pop-up on the order thank you page. If you are already for the
If you are registered with buyer protection, your order will be automatically protected
(automatic buyer protection) without you clicking on the button. To give you the
In order to be able to offer (automatic) buyer protection, the Trustcard must be on
Access order data stored in your browser's cache. For this
a hash value of your email address as well as the order number and
Order total sent to Trusted Shops. If you already have buyer protection
are registered, your order will be automatically secured. If you are not already for
If you are registered with buyer protection, you can log in as described above
Register trust card. Information on data protection at Trusted Shops is available here
Buyer protection conditions linked above are attached.

11. Dispute Resolution​​​​​​​

The European Commission provides a platform for online dispute resolution (OS)
ready, which you can find here. To participate in a dispute resolution procedure before a
We are neither obliged nor willing to act as a consumer arbitration board.

General terms and conditions created with the Trusted Shops legal copywriter